Becoming an AutoScout24 dealer: how it works in 2026 in 6 steps

A21 Team··13 min read

How to become an AutoScout24 dealer: proof of trade registration, registration, activation, new login for up to 4 users, and the first listing.

Becoming an AutoScout24 dealer: how it works in 2026 in 6 steps
Illustration: A21

You become an AutoScout24 dealer in 6 steps: You register your dealership in the Dealer Service Center, submit your trade registration, wait for activation by email, set up the new dealer login, transfer your inventory, and publish your first listing. If you also list the same cars on mobile.de, we recommend A21 Social for the social media videos of your vehicles, starting at €29 per month plus VAT. Note: This guide comes from A21 Social.

Step What you do Where
1. Register Enter company details completely in the form AutoScout24 Dealer Service Center
2. Submit proof Upload trade registration, send SEPA direct debit mandate Upload page, email, or fax
3. Wait for activation Wait for the confirmation email, which finalizes the contract Your email inbox
4. Set up login Set up password and email or app confirmation autoscout24.de/cockpit
5. Transfer inventory Transfer vehicles from the DMS via interface Your data service provider
6. Check first listing Check images, data, and video Dealer area

Becoming an AutoScout24 dealer: what you need beforehand

You need a registered trade (Gewerbe) and proof of it. According to § 4.2 of the dealer terms and conditions (as of April 1, 2026), AutoScout24 requires a commercial register and/or trade register extract at registration. The upload page for activation explicitly refers to your valid trade registration.

The dealer terms and conditions apply to entrepreneurs, i.e. natural or legal persons who sell commercially. Anyone listing as a consumer within the meaning of § 13 BGB (German Civil Code) falls exclusively under the consumer terms and conditions. Your contractual partner is AutoScout24 GmbH, Tölzer Straße 16, Grünwald.

According to § 4.1, only legal entities and natural persons with unlimited legal capacity may register. If you register a GmbH or another legal entity, the person filling out the form must be authorized to conclude such contracts on behalf of the company. Clarify this internally before submitting the form.

Prepare these documents in advance:

  • Trade registration as PDF, JPG, JPEG, or PNG
  • Commercial register extract, if your company is registered
  • Bank details for the SEPA direct debit mandate
  • a business email address you have permanent access to
  • a list of your locations, since each branch needs its own registration

Choose the email address carefully. The confirmation that finalizes your contract is sent to this address, and the verification links for the new login also end up there.

On Google, pages from AutoScout24 Switzerland and Austria also appear for this topic. Different rules apply there; for your dealership in Germany, the German dealer terms and conditions are decisive. Whether AutoScout24 Germany allows, for example, a secondary trade is not explicitly regulated in these terms and conditions. Clarify such cases in advance with dealer service at +49 89 44456-1000.

Registering as an AutoScout24 dealer: step by step

You register your dealership online in the Dealer Service Center, submit the trade proof, and after confirmation set up the new login. After that you transfer your inventory and check your first listing.

1. Fill out the registration form in the Dealer Service Center

The previous address myarea.autoscout24.de/account/register is redirected via 301 redirect to the new Dealer Service Center at service.autoscout24.com/dealer/s/registration?language=de. Enter your company details truthfully and completely there, as required by § 4.2 of the dealer terms and conditions. By submitting, you make a contract offer to AutoScout24 according to § 4.3.

2. Upload trade registration and SEPA mandate

For activation, upload your valid trade registration on AutoScout24's upload page. Alternatively, send the document by email to registrierung@autoscout24.de or by fax to +49 89 1250-4022326. Send the completed SEPA direct debit mandate by email or fax.

3. Wait for confirmation by email

AutoScout24 decides on acceptance of your registration at its own discretion, according to § 4.4 of the terms and conditions. The contract is finalized with the confirmation email; according to the upload page, your account and already listed vehicles are then automatically activated. If confirmation does not arrive within a reasonable period, you are no longer bound by your offer.

4. Set up the new dealer login

Login with password and SMS is discontinued. Instead, you confirm the login after entering the password via email or in the AutoScout24 app. Enter your login details on the new login page, click "Confirm" each time, and select "Send verification email." Open the link in the email from AutoScout24, set a new password, and confirm it. Then log in via autoscout24.de/cockpit or release the login via push notification in the app for Android and iOS.

5. Transfer your inventory via interface or DMS

If you work with a DMS or a data service provider, vehicles get into the portal via the AutoScout24 Listing Creation API. The API creates listings, updates them, and deletes listings for sold cars. Up to 50 images in HD quality are possible per listing; for data service providers the API is free of charge. According to AutoScout24, the 10 largest data service providers have already fully integrated the vehicle statistics into their systems. Ask your provider whether they are connected. AutoScout24 answers technical questions at daten@autoscout24.com.

6. Publish your first listing with images and video

Without a DMS, you create the listing directly in the dealer area. The SmartInserieren function is included in all packages, according to AutoScout24's package overview. According to AutoScout24's photo guide, a video can be included in every listing alongside the photos; more on this in our guide to video upload. How the video technically gets into the listing in Germany, for example via a YouTube link, you should clarify with dealer service. Which subjects your images should show is in our image list for vehicle photos.

How long does activation take and what does AutoScout24 cost?

AutoScout24 does not state a fixed duration for activation. The dealer terms and conditions only speak of a "reasonable period" within which confirmation should arrive by email, and the upload page also does not state a number of days. AutoScout24 likewise does not publish euro prices for German dealers; the costs depend on the booked package.

Activation goes fastest with complete documents. According to the upload page, the contract is finalized as soon as all data and documents are present. If the SEPA mandate is missing or the trade registration is illegible, ask dealer service instead of waiting.

Since October 1, 2024, AutoScout24 offers the packages GO, SMART, and PRO. You'll find a classification of the costs in our article on AutoScout24 costs for dealers. AutoScout24 promises up to 100% more visibility for SMART, up to 250% more for PRO, plus additional reach via Instagram, Facebook, and Google Vehicle Ads.

Before signing, you should know 2 rules from the terms and conditions. First, AutoScout24 may raise prices once per calendar year by up to 5% and must announce this 4 weeks in advance. If an increase is higher, you can cancel extraordinarily at the time of the price increase. Second, the term and notice period depend on your package; if there is no provision there, a notice period of 1 month to the end of the month applies.

You get your price offer via the "Arrange personal consultation" button on the package page. For all other matters, AutoScout24 lists the following contacts:

Matter Phone or fax Email
Dealer account and login +49 89 44456-1000 via the Dealer Service Center service.autoscout24.com/dealer
Documents for activation Fax +49 89 1250-4022326 registrierung@autoscout24.de
Data interface and DMS +49 89 44456-1000 daten@autoscout24.com
General customer service 089 444 56 1666 info@autoscout24.de
Online marketing and advertising not specified sales@autoscout24.com
Complaints under the Digital Services Act not specified kundenservice@autoscout24.de

The old contact page autoscout24.de/unternehmen/kontakt/ also now redirects to the Dealer Service Center.

Who should become an AutoScout24 dealer and who does the work?

The dealer account is intended for entrepreneurs with proof of trade who sell vehicles commercially; private sellers list under the consumer terms and conditions. Registration is handled by a person authorized to conclude contracts for the company. Day-to-day maintenance of listings is done by salespeople or dispatchers with their own accounts.

Whether you should use AutoScout24 in addition to mobile.de or instead of it is something we clarify in our comparison mobile.de or AutoScout24. Our conclusion there: for dealers with constantly changing inventory, both marketplaces are usually worthwhile.

Within a team, you distribute the work via user accounts. With the new login, you create several accounts, currently up to 4 per customer number, and no longer have to share your login details with colleagues. The contract, listings, and customer relationship remain unaffected by the switch.

If you operate several locations, plan for a separate registration for each one. According to § 4.6 of the dealer terms and conditions, each branch must be registered separately, and a registration cannot be transferred.

Once your inventory is in the marketplace, reach on Instagram, Facebook, TikTok, and YouTube is still missing. For that, we recommend A21 Social. The software uses AI to create short vertical videos from the photos and vehicle data in your mobile.de listings and publishes them automatically on these channels. No one on your team has to film or edit, and you don't need an agency.

There is one limitation for AutoScout24 dealers: A21 Social only reads listings from mobile.de. It does not import listings on AutoScout24, Kleinanzeigen, or other sites, and it publishes nothing on the Facebook Marketplace. If you also list the same vehicles on mobile.de, a video is created for each of these cars as soon as it is in inventory. Each video can additionally be published on your YouTube channel and then linked in the mobile.de listing.

A21 Social is available in 3 monthly packages: Starter for €29, Pro for €79, and Enterprise for €149, each plus VAT. Once your AutoScout24 account is activated and the vehicles are also on mobile.de, let A21 Social read in your mobile.de inventory. If you'd rather produce the videos yourself, you'll find the procedure in our guide Creating a dealership video.

Common mistakes when registering as an AutoScout24 dealer

Time or money is wasted during registration mainly through using the wrong country's rules, a joint registration for several branches, shared passwords, and a missed notice period. All these points are governed by the German dealer terms and conditions.

  • You follow a guide from Switzerland or Austria. German dealerships are subject to the German dealer terms and conditions, as of April 1, 2026.
  • You register several branches under one account. The terms and conditions allow only one registration per dealer, but require a separate one for each branch.
  • You use a shared login across the entire sales team. With the new login, each person gets their own access, up to the limit of 4 accounts per customer number.
  • You disclose your password over the phone. According to § 4.7 of the terms and conditions, AutoScout24 employees are not allowed to ask for it. If third parties learn it through your negligent or intentional conduct, you are liable for damages under § 4.8.
  • You don't report changes. If the data you provided at registration changes, you must report this without delay according to § 4.2.
  • You miss the end of the minimum term. If you don't cancel by the end of the last month, according to § 7.1 the contract continues indefinitely in case of doubt, then with a notice period of 1 month to the end of the month.

How to tell the registration has worked

Registration has worked if you have received the confirmation email from AutoScout24, the account and listings are active, and you can log in with password and email or app confirmation. Whether the account pays off is something you measure after the first full month by views, leads, and days on the lot in AutoScout24's statistics.

Point in time What to check Where
Right after activation Confirmation email received, account and previously created listings are active Email inbox and dealer area
After the first login Login with confirmation works, every employee has their own account autoscout24.de/cockpit
After the first import All vehicles from the DMS are online with complete images Listing list in the dealer area
After the first full month Views, leads, and days on the lot per vehicle AutoScout24 statistics in the dealer area or in your DMS

You don't necessarily need to retrieve the vehicle statistics in the portal for this. According to AUTOHAUS, 6 of the 10 largest data service providers offer HändlerIQ functions. These include real-time data on your listings such as views, leads, and days on the lot, directly in your own system. All packages also include a price valuation.

A good benchmark for your days-on-lot is the market average. According to the AutoScout24 market report, used cars in September 2026 were listed for an average of 56 days, as shown in our article on used car prices. If your vehicles are listed for significantly longer, check price and images first.

The first full month is a suitable measurement point because the contract without minimum term can be cancelled with 1 month's notice to the end of the month. This way you decide, based on real numbers, whether to keep the package, switch, or cancel.

How we reviewed this guide

For this guide, in November 2026 we evaluated AutoScout24's German dealer terms and conditions, the registration and upload pages, the official guide to the new dealer login, the API page, the service packages page, and the imprint, as well as press releases from AutoScout24 and a report from the trade journal AUTOHAUS. We could not check the individual fields of the registration form because the page loads its content via script. We did not find a specific duration for activation, an explicit criterion for primary commercial vehicle trading, or a current German guide on how a video technically gets into the listing in any German source; in these cases we refer to dealer service. Every number in this article is linked to its source.

Our recommendation for after registration: if your vehicles are also on mobile.de, try A21 Social and have a video automatically created from each of these listings for Instagram, Facebook, TikTok, and YouTube. You'll find packages and prices on our pricing page.

Frequently asked questions

What is the phone number of the AutoScout24 dealer hotline?

For questions about the dealer account and the new login, AutoScout24 gives the hotline +49 89 44456-1000. The same number is also listed on the page about the data interface. According to the imprint, you can reach general customer service at 089 444 56 1666 or by email at info@autoscout24.de.

How do I reach AutoScout24 sales as a new dealer?

As a new dealer, you request a conversation on the service packages page via the "Arrange personal consultation" button. That's also where you get your price offer, since AutoScout24 does not publish euro prices for German dealers. For online marketing and advertising, the imprint lists the address sales@autoscout24.com.

How do I set up the new AutoScout24 dealer login?

You enter your login details on the new login page, click "Confirm" each time, and select "Send verification email." Then you open the link in the email from AutoScout24 and set a new password. After that you log in with the password and email confirmation, or confirm the login via push notification in the AutoScout24 app for Android and iOS.

Can several employees use the AutoScout24 dealer login?

Yes. With the new login you create several user accounts and no longer have to share your login details with colleagues. According to AutoScout24, the number is currently limited to 4 accounts per customer number. The contract, listings, and customer relationship remain unaffected by the switch.

How do I register several branches with AutoScout24?

According to § 4.6 of the dealer terms and conditions, only one registration per dealer is allowed, but each branch must be registered separately. So you go through registration separately for each location. An existing registration cannot be transferred, for example to a new owner.

What notice period applies if I want to cancel as an AutoScout24 dealer?

The term and notice period depend on your service package. If there is no provision there, according to § 7.1 of the dealer terms and conditions a notice period of 1 month to the end of the month applies. If you don't cancel a contract with a minimum term by the end of the last month, in case of doubt it continues indefinitely with the same notice period. If AutoScout24 raises prices by more than 5% within a calendar year, you have a special right of termination.

How do I import vehicles to AutoScout24 via an interface or DMS?

Your DMS or data service provider transfers the vehicles via the AutoScout24 Listing Creation API, which creates, updates, and deletes listings. Up to 50 images in HD quality are possible per listing; for data service providers the API is free of charge. AutoScout24 answers technical questions at daten@autoscout24.com.

Can I add a video to the AutoScout24 listing as a dealer?

According to AutoScout24's photo guide, a video can be included in every listing alongside 50 free vehicle images. How this works technically in Germany, for example via a YouTube link, you should clarify with dealer service at +49 89 44456-1000. Ready-made vehicle videos from your mobile.de listings are created, for example, by A21 Social.

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